COMMON QUERIES
Does the Hair Tangle and Shed?
VERY MINIMUM shedding meaning (the hair will never have a noticeable or drastic decrease in its density or volume. Any hair that has been manufacture to be stitched on a weft is entitled to experience minimum shedding which is absolutely normal. After the second shampooing there should not be any shedding. Heat damage, over processing or lack of moisture and conditioner will cause shedding, so be sure to apply heat protectant before thermal use. Always let a licensed professional color your extensions and shampoo & condition once a week. As far as tangling,intially it does not to tangle. The hair will begin to tangle if it needs to be shampooed and deep conditioned.
Can Top Tier Hair be Dyed?
Top Tier hair is 100% virgin Human Hair therefore it can be bleached, rinsed, dyed all different shades and hues of blondes, browns, reds, even fruity colored tones such as purple, blue and pink (it is STRONGLY SUGGESTED that a licensed professional color it for you.
How many bundles do I need?
We suggest : Length 12-16" Inches - You Need 2 bundles Or More....Lengths 18-24" inches You Need 3 bundles Or More..... Lengths 26-30" You Need 4 bundles or More....Lengths 30"-Up"-5 bundles or More.
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These suggestions are based upon installs with lace closures and frontals as well.
What is 100% Virgin Hair?
Top Tier Hair Collection is ranked one of the Highest quality Virgin hair in the country. Top Tier Hair is 100% Virgin Human Hair (unprocessed) no chemicals, no mixed blends, no fiber, no animal hair is used to construct our bundles. Each Individual piece come from a separate donor. Our hair is hand selected and inspected by two quality control teams to ensure cuticles are intact and wefts superiorly strong. Its silkier, softer, thicker, last longer and overall its BETTER than the average bundle sold on the market.
How long does Top Tier hair last?
With proper care and maintenance Top Tier extensions can be reused and reinstalled from 3-4 years. It is inevitable that some of the Hair will get cut when your beautician styles the hair so when it's time to reinstall the hair I suggest you purchase one new bundle to add in; to take place of the shorter pieces you wont be able to reuse such as cut bangs or short layers.
How long does it take for me to receive my order after it is placed?
Shipping will be done using a drop shipping company! They will ship via FEDEX that requires signature. Your order will be updated with your tracking number in 24hrs-48hrs if it is not updated please email contacttoptierhairstore@gmail.com. Please allow 5-7 Business (10 business days max) days to receive the order! International Orders please allow 10-14 Business days (max).
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IF YOUR SHIPPING ADDRESS IS WRONG PLEASE CONTACT US IMMEDIATELY!
Do you have any other questions?
Please do not hesitate to ask other questions via text, DM on social media, Live Chat or Email (give 24-48hrs for a response)
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Text: 980-226-2190
Email: contacttoptierhairstore@gmail.com
Instagram and Facebook: @TopTierHairStore